Cancellation Policy

Changes and Cancellations

Schedules, prices, routes, and details shown here are correct at the time of publishing, but they may change without notice.

Tour timings and routes may vary during Ramadan, summer months, or due to unexpected situations beyond our control.

We may cancel a tour or change any part of an activity at any time, without prior notice.

Full payment is required at the time of booking. If payment is not received at least 2 days before the activity, we may cancel the booking.

No refund will be provided for cancellations made within 24 hours of the activity. Not arriving on time at the meeting point will be treated as a cancellation.

Activities may be delayed or cancelled due to weather, accidents, illness, government restrictions, or other force majeure events. In such cases, a full or partial refund may be offered depending on the situation and the activity supplier.